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June 10 Muni Service Changes Adds Service on Connector Routes By Clive Tsuma The 38R Geary Rapid will run every 6 minutes starting June 10 Starting Saturday, June 10, the SFMTA will be adding Muni service on several lines to address crowding, wait times and to support increased summer tourism. We’re also making some stop changes to serve more customers and make the service more accessible and reliable. Increased Service To address crowding and reduce pass-ups, we’re adding service on the 1 California between Clay and Drumm streets and California Street and Presidio Avenue – where demand is highest – on weekdays from 7 a.m. to 7 p.m. We’re also going to be starting service earlier on the 1X California Express, at 7:30 a.m. instead of 8 a.m., in response to customer feedback, as well as adding stops at Cherry, Spruce and Laurel streets and Presidio Avenue. We’re also extending the evening service to the Presidio at 30 Stockton seven days a week. The l...
September 24th: Bike to Work Day is now Bike to Wherever Day
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September 24th: Bike to Work Day is now Bike to Wherever Day By Sophia Scherr Many things are different in 2020, including Bike to Work Day. With fewer people going into work, September 24 is now Bike to Wherever Day reminding people that bicycle trips aren’t just for commuting. Thanks to our new Shared Spaces program you can go to even more places. Riding your bike helps the environment, reduces traffic congestion and is a green way to see San Francisco. As Muni is still only for essential trips, adopting alternate modes of transportation as biking helps. To get involved with this event, on September 24th, share why bike to wherever is special to you and reward yourself with a free Bike to Wherever tote bag at one of many curbside pickup locations . Here are the details: Grab a FREE canvas tote bag via curbside pickup : pedal by the Bike to Wherever Day curbside pickup or stop by a participating bike shop to grab the classic #BTWD tote bag. Volunteer to flyer you...
Fare Inspection Reimagined
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Fare Inspection Reimagined By Kimberly Burrus As Muni’s Transit Fare Inspectors return to service, the SFMTA is excited to share a new approach that we have for how we will check for fare payment and interact with our customers. Rather than focusing solely on enforcement, the priority will shift to helping customers comply with fare policies. To support this new approach, our Transit Fare Inspectors will be returning over multiple phases this fall and they will have a new look. At the beginning of the public health emergency, Muni fare inspectors took on disaster service worker duties, but Muni never stopped collecting fares. Muni customer fares provide approximately 20% of our revenue and we depend on fares to provide transit service. A Transit Fare Inspector models their new uniform. Phased-in Return This week Muni fare inspectors have joined SFMTA’s larger ambassador program to provide customer assistance throughout the system. This is the start of the phased-in process for M...